In a recent presentation best practices quarterly poll, a large % of respondents stated that "ensuring the best contact center satisfaction" was keeping them up at night.
A 5% increase in customer service loyalty can boost profits by as much as 25% to 85%. Research has shown that satisfied contact center clients lead to greater profitability and growth.
Read more about some of the best presentation training programs, practices and make the link between industry leading presentation skills and service...
